Rob S Uhu

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Verified Reviewer
| map-marker Ottawa, Ontario

Disappointed

Third time and last at Mr. transmission.

After being a repeat customer had a no start issue with my vehicle. Was told on Monday that they could look at it Wednesday or Thursday. End of day Thursday comes a call from the secretary. Can't remember her name.

Without offense I prefer to talk to a mechanic. Was told "No start condition is not really they're expertise. I guess they don't like when you have skills and don't want to pay for a brake job or other things you can do yourself. Price of parts is automatically doubled.

Cheapest possible at the highest price. They offered to sub it out to another ship. I said "How are you going to get it there after I had to have it towed there because it wouldn't start. They're secretaries response after a long pause was well get it running.

That's all I needed. ??? Don't waste your time unless you have a transmission problem.

They have no time for your general repair problems. Fo anywhere else

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User's recommendation: Only good for tranny problems

Anonymous
map-marker Salamonia, Indiana

PAID MR TRANSMISSION $3400.00 PAID IN advance 2,400

DonPAID Mr Transmission $3,400.00 for Transmission Repair. PAID $2,400.00

AFTER 4 MONTHS We called and they

Were disrespectful and angry because we wanted to know when they were going to complete the repairs.

They said one week then two weeks. Finally, after waiting all that time The Transmission never got repaired. They never repaired car, it won't drive at all now. They told us to get out of business and weren't getting any money back.

We paid Jeff Harvey $200.00 every two weeks for a car we can't drive. We had the car for one month when we found out the Transmission was no good. We ask them to take car back but they wouldn't so decided to have it repaired at what we thought was a reputable Business.

This has been a terrible ordeal. I am 76 years old and I have never seen such unGodliness.

My husband tried to talk to the men in the business but He turned his back on him as if he was dirt.

The Location: was off Dixie Highway. Mr Transmission.

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User's recommendation: Don't use THIS LOCATION. THEIR LOT IS FULL OF CARS ANYWAY BAD SERVICE. UNPROFESSIONAL AND PRICE UP AND BAD SERVICE ALL THE WAY AROUND.

Richard H Pib
map-marker Brooklet, Georgia

Bad rebuild job

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Transmission failed under 15,000 MI waste of money don't do it a bad job should get at least 40000 mile the only reason it would fail under 15000 miles is if it was rebuilt improperly

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Loss:
$3000
Cons:
  • Bad rebuild

Preferred solution: Apology

Michael Y Kpb
map-marker Wichita, Kansas

Don’t ever go to Mr. Transmission

Dont ever go to Mr. Transmission they wont rebuild your engine they will go to a scrapyard and pick up one that cost them about 500 dollars and then wash it off and put it in your Vehicle and you have no idea how long it will last you

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Loss:
$2500

Preferred solution: A brand-new transmission paid for by Mr. Transmission because I still have my one year warranty and there is no Mr. transmissions near me

User's recommendation: Don’t ever go to mr. transmission

Anonymous
map-marker Naperville, Illinois

Not happy

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o wayo wayHad transmission replace in Nov 2020 December 24 back in for bad wire that they caused and didn't tell me about bad cooler line it started leaking really bad i had to rent a car they are not friendly no apology they charge me for the bad cooler line or didnt cover rental car i was stranded on road with special needs car

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Joe B Rum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

POOR customer service Stoney Creek Ontario and Head Office Canada

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Was charged 60% of a full rebuild and left with the same problem it first went in with. Contacted corporate customers service manager Brian and the reply; the charge was in "Good Faith"

Customer Service, really !!

I am demanding full refund plus incidentals

No option for no star review

2 days into the review and no feedback

POOR!! Customer service!

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Loss:
$8000

Preferred solution: Full refund

Buford Nii
map-marker Stone Mountain, Georgia

Unsatisfactory with service

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This will be my third transmission service within 4 years with 2 different locations. The money I have invested into Mr.

Transmission I could have gotten a brand new transmission! Mr Transmission puts out a very, very poor product an service!

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User's recommendation: Avoid at all cost!!!

Anonymous
map-marker Smyrna, Georgia

Having a transmission rebuilt on a 2007 Ford explore

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2007 Ford explore quote before picking up $1000-$1500 with a one year warranty seven days later I received a call stating there was more damage than expected The casing was damaged so the price will be $2200 with a one-year warranty I paid $800 upfront by card. Three days later I received a call stating my vehicle was ready in the price was $2400 for a one year warranty or $2200 for a six year warranty six-year warranty Was not discourse on this matter it all. The salesman had a nasty attitude and claiming he told me this and told me that which is a total lie this is a total rip off .

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User's recommendation: With the attitude like this and totally lying you would never get my service again and I will pass on the word I work for a News station

Shmal C
map-marker Houston, Texas

I need to file multiple complaints on the shop in Houston Tx off the east freeway

To much to type about I rather speak to a representative about these matters

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Pros:
  • Lied and threatened me
Cons:
  • Very poor services

Preferred solution: Let the company propose a solution

Price Wtq
map-marker District 3, Tennessee

Im having problem get my car fixed aftwr i pay to the job

Updated by user Nov 20, 2019

Talk bad to coustomer

Original review Nov 20, 2019

Fix my car the way i paid for it to be fixed

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Loss:
$250
Pros:
  • It use to good work
  • Price and how quickly repaired vehicle
  • Price and how repaired vehicle in a timely manner
Cons:
  • Very poor services
Reason of review:
Very poor services

Preferred solution: Full refund

Krizia Jcf
map-marker Fayetteville, Georgia

Complaint

Repair on the transmission has not been Made due to the fact I’m having transmission issues as far as my car is slipping into gear causing me not to be able to move in the middle of traffic and we have directed his issues multiple times to be local place in Fayetteville Georgia call Mr. transmission on 278 Glyn St. North area I need for someone to resolve this issue thank you

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Loss:
$5
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Virginia Beach, Virginia

Wonderful staff

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Towed my vehicle without charging me for tow.. it was added to my bill if I had the work done with their transmission shop..Free diagnostic check to see what the problem was ....Was told I needed a whole transmission at a other transmission shop..Mr.Transmission employees .said I did not need a whole transmission and fixed my vehicle cheaper than I was expecting..and was finished in two days..walked me through every repair needed for my car..kept me updated on the status.

Very professional staff. Allowed me to make payments on my bill without any storage fees..I have also recommended this transmission shop to all my friends and family

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Pros:
  • Price and how quickly repaired vehicle
  • Price and how repaired vehicle in a timely manner
Reason of review:
On time delivery
Resolved
Tyleah Bjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: AVOID AVOID AVOID

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Updated by user Feb 23, 2017

Mr Transmission lacks Integrity, Lies, and are thieves. put simple

Original review Feb 23, 2017

NIGHTMARE SERVICE EXPERIENCE AVOID AVOID AVOID! I brought my 2007 Cadillac DTS in to Mr.

Transmission for repairs. People Please don't waste your time getting your vehicle service here.... you will regret it. Trust me.

This is what happened…. Check this out… I had previously posted this same review and I received a call from Mr. Transmission begging me to remove the review. They offered me money to remove the review.

(PEOPE THIS IS HOW SHADY THEY ARE) AFTER I REMOVED THE REVIEW. THEY DID NOT GIVE THE SMALL PARTIAL REFUND ON MY FUNDS. ISN’T THAD DIRTY? DO YOU REALLY EVEN WANT TO DEAL WITH SUCH A REPAIR FACILITY?

DO YOURSELF A FAVOR TAKE YOUR CAR TO THE DEALER. YOU WILL COME OUT CHEAPER SHAD TREE MECHANICS FLY BY NIGHT! My Cadillac was supposed to have had the speed sensor changed and gasket installed on the transmission pan. They claimed to have found shavings in the transmission.

Less than two days after the repairs the car was inoperable again. We called them asking to bring the car back in to have them check the work they performed. They refused to look at the care again. The said “ we told you the transmission needed us to tear it down" they were so rude and nasty.

We just wanted them to make good on the repairs that they had just done. Maybe the parts they installed was faulty or something. We were left out in the cold. After this horrible experience we took the car to crest Cadillac within a day they replace the faulty speed sensor that Mr.

Transmission installed. Crest Cadillac suspected that the sensor might not have been ever changed because the original was still on the car and it hadn't been changed. Mr. Transmission also left the transmission fluid very low because $40.00 worth of trans fluid had to be added.

Crest Cadillac also changed the shifter. Further Crest Cadillac found in their inspection that two wires had been rubbed raw and was touching body of car. Mr. transmission found none of they issues, failed to properly fill the car and it's highly questionable if they actually changed the speed sensor.

When I confronted them about their terrible work. They hung the phone up on me and when I called back they talked to me very nasty like I was a dog or something. Please don't take yourself through this agony. DONT BRING YOUR CAR TO MR TRANSMISSION.

THEY WONT MAKE GOOD ON ANYTHING. BE WARNED BE WARNED WARNED .

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Cons:
  • Ruined my car
Reason of review:
Bad quality
Anonymous

Liars and Rip off artist! Houston loc. on Antoine

Stay away from the one on Antoine in Houston, Texas!!!!! They had my daughters car for 13 weeks!

They made her prepay to do the work! It was a run around for 13 weeks. Lie after lie after lie. Today we sat in the shop for 4 hrs.

We were not leaving until we got the car. It is still not running well. We were not the only hot customers demanding their car either. I have never experienced liars like this group.

It is a family run business. Father, son and his wife. They use a cell phone, no business line in the place. The son was dropping F bombs at me for wanting her car.

They do not have any capital to buy parts or basics.

We had to buy one item for them to install. I rate them an *** If you read reviews on this company all of the locations in Houston are very negative.

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Reason of review:
Poor customer service
Reise Hsf

Mr Transmission - Car Repair Review

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Alabama/Mobile: $2500.00 cost for complete rebuild. When I picked vehicle up three days later, no clutch working properly and vehicle wouldn't even go into gear.

I called them out in it! Another four hours transmission is bled right. Transmission only lasted 47,000 miles. 1 Year Warranty.

Same rebuild turnkey cost $1537.00 with a 2 year warranty in MN and Iowa. $2500-****.00 = $900.00 (That included a core for alleged old trans). Come to find out, Mr. Transmission only replaced the damaged parts in the transmission, not "ALL of them from the front to the back, I even threw in a metal plate instead of you old cast aluminum one." like I was initially informed.

Someone owes my family and I $900.00 for services "Not Rendered." I served this country under military service with an honorable discharge after ten years for pukes like this. I'm thinking there is other criminal enterprise going on too, but proving it in a courtroom these days would take U.S. President Donald Trump to hold a fair trial, unlike former administrations! We are gonna Make America Great Again Sir!

You can bet your ***, Respectfully, DAV A racket is a service that is fraudulently offered to solve a problem, such as for a problem that does not exist, that will not be put into effect, or that would not otherwise exist if the racket did not exist. Conducting a racket is racketeering.

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Reason of review:
Bad quality
Anonymous

Mr Transmission - Car Repair Review

Took our Dodge Ram to the Mr Transmission on Cobb Parkway in Marietta Georgia for a transmission flush.While waiting for the flush to occur we were told by the salesman that we needed more parts and we had a lot of things wrong with the transmission.. the cost would be $1,200..we agreed and they started the work..after an hour, the owner then called us into his office and gave us a bill for $2,275 after the work was already completed.

We paid the bill because you really had no choice at that point and headed down the highway only made it about 300 miles when are Dodge transmission started to act up and slip... totally disappointed and mad about this if I could give this place a zero rating I would avoid avoid avoid mr.Transmission in Marietta Georgia at all costs 2275

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Reason of review:
Pricing issue
1 comment
Guest

are dodge?.....oh, you are southern, you spell words the way you pronounce them..that is incorrect...the word is OUR not ARE

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